Category list : Returns
Stories with this category.
Returns: Wishing retailers some happy returnsSubscription
The second in our series on business best practice looks at how to minimise the amount of product sent back and why a clear returns policy is a must for retailers.
With multichannel retail booming and a growing focus on serving markets overseas, returns represents a major challenge for fashion retailers and brands.
Years ago, I was a van driver’s mate in London. The van driver worked almost exclusively for the antiques trade so our working day was spent picking up objets d’art from auction houses and taking them to antique shops, or vice versa.
Drapers Roundtable: Managing returnsSubscription
With a seamless returns process increasingly crucial, Drapers invited operations and ecommerce specialists to share their strategies.
Dean Dunham is chief executive and ombudsman at The Retail Ombudsman.
Clothing and footwear returns are rising up the retail agenda, as multichannel shopping continues to grow, not just in the UK, but across borders.
Black Friday on Oxford Street in London Black Friday on Oxford Street in London
A common question from retailers is whether forecasting should be based on sales with or without returns. The answer? Instead of trying to forecast sales including returns, forecast them separately.
Fashion retailers are working under severe time constraints to reprocess Black Friday and Christmas returns, but getting it right can protect margins and keep customers happy.
Returns to soar after Black Friday Subscription
Retailers are facing a 40% surge in returns this week following a flurry of sales on Black Friday, new research has found.