Category list : Returns
Stories with this category.
A quarter of online fashion retailers in the UK and US are poised to let online customers buy now and pay later by 2019, a new report has found.
Christmas online returns to jump 80%Subscription
Online returns are set to increase by 80% on Wednesday 2 January, compared with the average number of returns per day in December.
Clothing and footwear returns are rising up the retail agenda, as multichannel shopping continues to grow, not just in the UK, but across borders.
Drapers Roundtable: Managing returnsSubscription
With a seamless returns process increasingly crucial, Drapers invited operations and ecommerce specialists to share their strategies.
Fashion hit by £1.6bn peak returns impactSubscription
Fashion retailers in the UK are set to be hit by a £1.6bn impact on margins over the peak trading period, as customer returns spike in the wake of Black Friday.
Hit or Miss: online returns spring 17Subscription
Find out which retailers triumphed and which fell flat when Drapers put retailers’ online returns services to the test.
Hit or miss: the best (and worst) online returnsSubscription
Drapers’ annual test reveals which retailers offer the quickest and most convenient services.
With multichannel retail booming and a growing focus on serving markets overseas, returns represents a major challenge for fashion retailers and brands.
M&S introduces clothing returns to food storesSubscription
An expanded partnership with Doddle means online returns from Marks & Spencer can now also be processed at its 280 Simply Food locations.
Fashion retailers are working under severe time constraints to reprocess Black Friday and Christmas returns, but getting it right can protect margins and keep customers happy.