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Susanne Johnson

Studio manager, Lucza

What does your job involve?

My job is to ensure the smooth running of [luxury women’s lifestyle etailer] Lucza’s studio and various departments within it. This involves ensuring everyone sticks to schedules and meets deadlines in regards to design and production, overseeing fulfilment and managing problems that arise along the way. I liaise with the designers, machinists and pattern cutters and keep up with suppliers and deliveries to ensure a high standard. As we only launched two seasons ago everyone has to work closely together and often take on many additional responsibilities.

I really enjoy the fact I never stop learning and can take away so much from my work.

What skills do you need?

I communicate with clients and factories, so people management and communication skills are vital, as a lot of the time is spent chasing up things. Organisational skills are also very important. One thing I’ve learned is to never underestimate the importance of attention to detail. Ensuring all information passed on is correct, clear and focused is always the first step to achieving a great outcome.

What do you like and dislike about your job?

I enjoy the creative aspects, being involved with so many parts of the business and working hard towards the future growth of Lucza. We are a small but busy company. There’s never a dull day and I enjoy trying to stay on top of things and the satisfaction it brings with it when everything comes together. It can be very demanding as I’m the point of call for everyone, but it’s incredibly exciting and as studio manager I see through the whole process.

How did you get to where you are today?

I’ve learned a lot of my skills from the varied positions I’ve had in my career. Everything from completing a degree in fashion design to working as a showroom assistant, and as a sampling co-ordinator and illustrator, has contributed to the all-round skills needed to be a studio manager in a growing company.

What is your proudest career achievement to date?

So far it has been working with Lucza founder Karen Scofield, building Lucza and seeing the great response it’s had. Seeing others discover and love it is incredibly rewarding.

What is your ambition?

Maintaining the high standard we’ve set ourselves and continuing to grow to become global. I’m very much looking forward to the day I see style icons wearing our lovely pieces in a spread in Vogue.

How do you intend to get there?

Keep working hard, maintaining focus and staying true to the roots of what we stand for.

What three words sum you up?

Organised, optimistic, determined.

What advice would you give to someone wanting to follow in your footsteps?

If you are a multi-tasker that enjoys many aspects of the industry and don’t necessarily want to narrow yourself to one part of fashion, then being a studio manager will suit you. Grasp any chance you are given to broaden your skill set and try to learn as much as you can about all aspects of the industry. Be sure never to miss an opportunity. 


2011 Studio manager, Lucza

2008 Sampling and production co-ordinator, Blossom Mother and Child

2007 Production assistant, Jasmine di Milo

2007 Showroom assistant, Juicy Couture

2005 BA in Fashion Design Technology, London College of Fashion

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